- Lynn Harrington– Regional Service Coordinator
- Greg Ong – Regional Remote Support Specialist
- Chris Staudt- Regional Product Support
Specialist Hardware & Software - Robert Woolford – Regional Remote Support Specialist
- Frank Selice – USC Customer Care Specialist
US & Canada Region Customer Care
Thank you for being a Miraclon customer. Our customer care and service teams are here to help you with your requests and general service questions about FLEXCEL Solutions.
At Miraclon, we provide dedicated email contacts for Customer Care and Technical Support to ensure your inquiries are directed to the appropriate team for prompt assistance.
When to Contact Customer Care:
- Order Inquiries: For questions about placing new orders, order status updates, or modifications to existing orders.
- Account Information: To update your account details, billing information, or address changes.
- General Inquiries: For information about our products, services, or company policies.
When to Contact Technical Support:
- Technical Assistance: If you encounter issues with our products or need troubleshooting help.
- Product Setup and Installation: For guidance on installing or configuring our equipment or software.
- Maintenance and Repairs: To schedule maintenance services or request repairs for your equipment.
USC Customer Care & Service Support: +1 (800) 795‑2501
Customer Care Email: USCCustomercare@miraclon.com
Service Email:USCservice@miraclon.com
To request Miraclon online ordering please go to: https://partners.miraclon.com
Service Hours: 8 AM – 8 PM EST; Voicemails accepted after hours
Customer Care: 8 AM – 5 PM EST; Voicemails accepted after hours